Description
Specifications
21.5-inch LED-backlit glossy widescreen TFT LCD display with IPS, 1920x1080 resolution
1.4GHz dual-core Intel Core i5 processor with Turbo Boost up to 2.7GHz
8.0GB PC3-12800 (1600MHz) DDR3 SO-DIMM on-board memory
500GB Serial ATA hard disk drive @ 5400RPM
Intel HD Graphics 5000 with up to 1.5GB shared from main memory
AirPort Extreme wireless card (802.11ac)
Bluetooth 4.0
Built-in FaceTime HD camera
2- Thunderbolt ports
4- USB 3.0 ports
1- Ethernet port
1- Secure Digital (SDXC) slot
Power Cable Included
Installed OS (may vary): macOS 10.14 Mojave
Maximum OS: Latest release (macOS 10.15 Catalina)
MF883LL/A
 
Warranty
All JemJem Certified Refurbished items will come with free 90 day warranty coverage, which starts from the time a customer receives the product according to the packages tracking information.
Warranty coverage includes
- Labor and Parts for all mechanical issues.
- In case item cannot be fixed, the customer will be issued a similar item for replacement.
Warranty coverage includes
- Shipping Charges
- Cosmetic damage or ordinary wear and tear.
- Accidental damage, damages or non-functionality that results from accident, misuse, abuse, or other external causes.
Warranty coverage includes
- Product is jailbroken.
- Serial number has been removed or altered.
- Product is damaged or is not functioning as a result from accident, misuse, abuse, or other external causes.
- Updated software has caused the device to malfunction or perform poorly
Return Policy
30 Day Return Policy
Got Questions? Reach Out to Us!
All US based customers have 30 days to return their item(s) for a refund, and 90 days to return your device for an exchange or replacement of the defective device(s). All returns require the order number and serial number of your purchase. Please be advised shipping materials are not provided for returns.
A shipping charge of $6 will not be refunded for returns on non-defective items. Prepaid shipping labels may only be issued within the 30 day return period. If the return is outside of the 30 day window shipping may not be supplied. If a shipping label is provided to return a non-defective item, a $10 shipping charge will be withheld. We DO NOT provide refunds, returns, or exchanges for products shipped internationally. Visit our warranty page to see a complete list of coverage for returns. 
Items damaged during shipment or items damaged on arrival (DOA) must be reported in 48 hours from the time shipment was received in order for us to file insurance claims. Insurance claim requires us to have original shipping box. If your item is missing from the shipment provided or if delivery status shows "delivered" but the item has not arrived, you must contact support within 48 hours to file a claim.
Extended warranties may be purchased at only at the checkout for your order and will extend the return period of your device for exchanges only. 
To request an RMA, please contact our support team via email at support@jemjem.com.
 
Shipping Info
GET FREE STANDARD SHIPPING ON ALL PURCHASES!
Iphone, iPads and smartphones shipped via USPS if ordered indivijually
Macbooks, orders with multiple items(execpt iPhones of 2 QTY or less) shipped UPS ground Tracking number provided with all purchases
JemJem Shipping information
- Get Free Standard Shipping on All Purchases!
- UPS Ground Transit Time - 1 day to 5 days depends on area
- Products are only shipped to the 50 states of the U.S.A
Warranty coverage includes
- iPhone, iPads and smartphones shipped via USPS if ordered individually.
- MacBooks, orders with multiple items(except iPhones of 2 QTY or less) shipped UPS.
- Tracking number provided with all purchases
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.