What is JemJem Certified?

Guaranteed to work like new, JemJem stands behind its refurbished Apple iPhone and MacBook with a 90 day warranty. JemJem’s refurbished Apple products are certified to come completely clean and reconditioned with a charger included. All items are tested for key functions, R2 ready for Resale. Want a longer warranty? JemJem offers an additional 1 or 2 year warranty so you can take advantage of JemJem’s top-tier protection.

COMPLETELY SANITIZED

We know what you’re thinking … who knows what lingers on that refurbished device? Dirt, grime, bacteria, germs … it’s enough to make you shudder! But you don’t have to worry! JemJem carefully sanitizes each and every iPad, iPhone, and Mac so that it arrives at your door totally clean and disinfected.

90-DAY WARRANTY

While we fully test and inspect our products before they head out the door, issues sometimes occur. But don’t let that stop you ordering a refurbished product. Each JemJem purchase comes with a free 90-day warranty covering the labor and parts should there be any mechanical issues. And if by chance we can’t fix it, we are happy to replace your malfunctioning or damaged device with one that is similar.

ALL PRODUCTS ARE TESTED TO ENSURE 100% FUNCTIONALITY

We understand your reservations when it comes to purchasing a refurbished product. That’s why at JemJem we test all our devices to make sure that they work exactly as they are supposed to. And then we test them again. Only when we can give them a perfect 100% rating, will we let them leave our warehouse.

RESET TO ORIGINAL FACTORY SETTING

We know that you expect to pull your device out of the box and have it working like new. You don’t want any strange or unexpected data or content showing up when you turn it on. JemJem ensures that each device is reset to its original factory settings so that you can start adding all your own personalized information with comfort.

CHARGER INCLUDED

What good is a device without a charger? Not much when it runs out of battery. So JemJem guarantees that each refurbished item comes with the appropriate charger to make sure you can always be juiced up and ready to go.

REPACKAGED WITH A JEMJEM CERTIFIED BOX

Your refurbished Apple product is going to arrive at your door in a fashionable JemJem Certified Box.  Well perhaps “fashionable” is a little exaggerated, but you can rest assured that your device is going to reach you safely, having been carefully repackaged.

PRODUCTS HAVE NO CONTRACT

Once your refurbished Apple product has arrived at your door, you’re free to go with whatever carrier and pick whatever plan suits you best. There are no strings attached to our devices.

 

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